Confidence through situational awareness

Increase your Business English proficiency skills

Increase your professional business English skills! Try the hands-on approach with a programme tailored to your level and practical needs. In most cases a course programme of approximately twenty to thirty hours will increase your English speaking skills and your confidence in using the language in different settings.

Blended Learning

In addition to the possibility of one-on-one meetings, it is possible to practise your skills online. I offer tailormade programmes online using the web based environment of English360.com

Writing Professional E-mails - Delivered in English

Clear up the e-mail clutter caused by incomplete messages, unclear communications and sloppy structures, if any..   Improved emails are effective, well structured and convey the message in a businesslike manner.

Communication Skills  - Delivered in English  

We spend a lot of time and effort in communication with others. Mastering the art of communication increases our chances of success in both professional and personal lives. Any performance improvement here will directly lead to benefits for your team, your job and your personal life. This course may be part of the Business English Course.

The Importance of Customer Relations Skills  - Delivered in English  

Every time you offer your service or products to another person, you become a customer service representative and that person is now your customer. Anyone involved in business or organisation therefore needs to know the principles of effective customer service skills. Knowing how to deal with customers in difficult situations, how to respond to their requests or concerns or simply providing a positive and memorable experience for your clients helps you and your company to rise above the competition.